Last Updated: January 2026
Welcome to BarleyBottom Travel. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.
By using the BarleyBottom website (barleybottom.com), submitting an enquiry, making a booking, or otherwise engaging with our travel services, you confirm that you have read, understood, and agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our site or services. We may update these terms from time to time; continued use after changes constitutes acceptance of the revised terms.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use of the site. You must not:
We reserve the right to suspend or terminate access to our website or services if we believe you have breached these terms.
BarleyBottom acts as an intermediary between you and travel service providers (e.g. accommodation, tours, transport). When you make a booking through us, separate terms and conditions of the relevant provider(s) may apply. It is your responsibility to read and comply with those terms, including cancellation and refund policies, health and safety requirements, and visa or entry requirements for your destination.
Quotes and availability are subject to change until a booking is confirmed and payment conditions are met. We will use reasonable efforts to provide accurate information but do not guarantee that descriptions, prices, or availability are error-free. You are responsible for ensuring that all details you provide (names, dates, special requirements) are correct.
Payment terms will be set out at the time of booking. Unless otherwise agreed, deposits and final payments must be made by the due dates to avoid cancellation of your trip. Cancellation by you may result in fees in accordance with our booking conditions and those of the relevant suppliers. We recommend that you take out appropriate travel insurance to cover cancellation, medical, and other risks.
Refunds, where applicable, will be processed in accordance with our cancellation policy and supplier terms. We are not responsible for delays in refunds caused by third-party providers or financial institutions.
To the fullest extent permitted by law, BarleyBottom and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services, including but not limited to loss of profits, data, or goodwill, or for any travel delays, accidents, losses, or disappointments experienced during your trip.
Our total liability to you for any claim arising from these terms or your use of our services shall not exceed the amount you paid to us for the relevant booking (or, if no such amount, the amount of one hundred Australian dollars (AUD 100)). Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by applicable law.
We are not liable for the acts, errors, or omissions of third-party suppliers (e.g. airlines, hotels, tour operators). Your contract for travel services may be with the supplier; our role is to facilitate the booking and assist you where possible.
All content on this website (including text, graphics, logos, images, and software) is the property of BarleyBottom or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from such content without our prior written consent, except for personal, non-commercial use (e.g. viewing, printing a single copy for your own reference).
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our site, you consent to such processing in accordance with the Privacy Policy.
Our website may contain links to third-party websites (e.g. partner sites, social media). We do not control and are not responsible for the content, privacy practices, or terms of those sites. Linking does not imply endorsement. You access third-party sites at your own risk.
These Terms of Service are governed by the laws of the State of Victoria, Australia. Any dispute arising out of or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia, except where mandatory consumer protection laws in your country of residence give you the right to bring proceedings in your local courts.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in effect. Our failure to enforce any right or provision does not constitute a waiver of that right or provision. These terms constitute the entire agreement between you and BarleyBottom regarding the use of our website and services, subject to any separate booking terms we may agree with you in writing.
For questions about these Terms of Service, please contact us at [email protected] or at Level 2, 211 La Trobe Street, Melbourne Central, Melbourne VIC 3000, Australia. Phone: +61 3 9922 1350.